Support the Direct Booking Movement
smaller and luxury hotels with 50 - 500 rooms
independent chain hotels with 500 - 2500 rooms
large chains and branded hotels with 2500+ rooms
APACPAY, founded in 2015 and headquartered in Singapore, is a leading FinTech enterprise with deep focus on emerging markets such as Southeast Asia, Middle East and Latin America. It offers innovative payment solutions and services across gateway, cross-border acquiring, mobile payment, local payment methods, fund management and fraud management.
Serenata CRM is a worldwide leading provider of guest communication and CRM solutions for the hotel industry. Founded in 1996, Serenata CRM has many years of experience in the hospitality business and is a subsidiary of NextGuest Technologies, which also includes HeBS Digital as a specialist in digital marketing. Through the cooperation of both companies, Serenata CRM offers comprehensive CRM and e-marketing solutions for the hotel industry. A special focus is placed on attracting new guests by integrating all digital channels. With the integration of guest information from Property Management Systems (PMS), Central reservation Systems (CRS), websites and other systems, Serenata CRM Suite offers a 360° guest profile view. With Serenata CRM Suite, guests are contacted by a targeted, dynamic and relevant communication before, during and after their stay with the aim of long-term guest loyalty.
Headquartered in New York City with global offices in Las Vegas, New Zealand, Munich, and Tallinn, HEBS Digital and NextGuest Technologies, are closing the loop on the travel consumer’s journey by combining powerful technology, strategic consulting, customer relationship management and digital marketing solutions. From winning the direct booking to engaging guests and building brand loyalty, we have a portfolio of solutions that drive revenue in an easy-to-implement, strategic, and automated way. With the combined power of HEBS Digital and Serenata CRM, we are breaking down the data silos, making guest profile data intelligent and actionable, and helping hotel companies reach and retain their best guests.
Revinate helps hotels know more about their guests so they can deliver personalised experiences that create valuable relationships and lifelong customers. Built for hotels by hoteliers, Revinate’s all-in-one data solution aims to drive direct bookings and guest engagement. With industry-leading technology and intuitive design, Revinate Marketing and Revinate Guest Feedback are transforming and automating the hotel-guest relationship.
Stackla is the world's smartest visual content engine for travel and hospitality brands, helping modern marketers discover, manage and display the best earned and owned content across all their marketing touchpoints - boosting engagement, strengthening trust and increasing direct bookings. With an AI-powered user-generated content (UGC) platform and asset manager, Stackla sits at the core of the marketing stack, enabling brands to build a rich library of high performing visual content by actively discovering, recommending and rights managing content from across the social web to fuel personalized content experiences at scale. Stackla is trusted by 450+ brands around the world, including Marriott, The Leading Hotels of the World, Outrigger Hotels, Wyndham Vacation Resorts and Shangri-La Hotels & Resorts.
Sojern is travel’s direct demand engine for thousands of brands — from global enterprises to boutique operators — across the hotel, airline, cruise, transportation, tourism industries, and more. Analyzing the world’s travel intent signals with its proprietary data science methods, the company delivered $13B in bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.
TripAdvisor, the world's largest travel site, enables travellers to unleash the full potential of every trip. With 702 million reviews and opinions covering the world's largest selection of travel listings worldwide – covering 8 million accommodations, airlines, experiences, and restaurants -- TripAdvisor provides travellers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. TripAdvisor also compares prices from more than 200 hotel booking sites so travellers can find the lowest price on the hotel that's right for them. TripAdvisor-branded sites are available in 49 markets, and are home to the world's largest travel community of 490 million average monthly unique visitors, all looking to get the most out of every trip. TripAdvisor: Know better. Book better. Go better.
ReviewPro is the leading provider of Guest Intelligence solutions to over 35,000 hotels worldwide. ReviewPro’sGlobal Review IndexTM (GRI), the industry-standard online reputation score, is based on review data collected from 175+ OTAs and review sites in 45+languages. By leveraging ReviewPro’s Guest Intelligence effectively, hoteliers can deliver better guest experiences and boost satisfaction, online rankings and revenue. The company’s suite of cloud- based solutions, including Online Reputation Management, Guest Satisfaction Surveys, Auto Case Management, and Messaging Hub, enables clients to prioritise operational/ service improvements and automate internal processes to ensure guest feedback is acted on quickly and efficiently.