About the Summit

 

The Direct Booking Summit unites hundreds of hoteliers together - from savvy independents to international chains - to strategize, network and drive the Direct Booking Movement forward.

A packed agenda of keynotes, debates and workshops ensures delegates leave with plenty of fresh ideas on everything, from rogue wholesalers to the growth of Google and the changing landscape of OTAs.

The Summit also is a fantastic chance to access expert Direct Booking Coaching, network with industry leaders from across the hospitality world, and also enjoy a stunning sunset party overlooking the beach.

Save $100 on tickets with the Summer Special discount! Expires on 27th September.

 
 
The Summit really feels like a family of like minded people!
— Revenue & Distribution Manager, International Hotel Management Group

Agenda

 

At a glance:

- How are Google planning to shape the industry?
- The challenges between digital marketing and revenue management
- The building blocks of a successful direct booking budget
- How independent hotels can stand out in a crowded marketplace
- Live website teardown: Discover UX best practices to boost conversion rates
- Could your acquisition strategy be costing you direct bookings?
- “Three Strikes and You’re Out!” How to win the war against wholesale rates

 
 

Want a flavor of what to expect?


We've compiled key learnings, fascinating statistics and practical takeaways from every presentation across the two days of the Summit in Paris. Whether you were there or would just like to learn from our experts, here’s the complete guide on how to improve your direct bookings.

Tip: Need a hand getting sign-off from your boss? Send them this report to showcase what you can expect in Miami!

 
I found the event highly relevant to what is happening right now in the hotel industry. I came home with a long list of things to focus on! Great hosts, great venue, fantastic speakers and what an amazing party. See you next year!
— Chief Commercial Officer, CenterHotels
 

Speakers

 
Rob Torres  Managing Director Google Travel

Rob Torres
Managing Director
Google Travel

Stevie Stevenson  Director of Offer Strategy Hilton

Stevie Stevenson
Director of Offer Strategy
Hilton

Dan Wacksman  Former SVP Marketing & Distribution  Outrigger Hotels and Resorts Principal, Sassato LLC

Dan Wacksman
Former SVP Marketing & Distribution
Outrigger Hotels and Resorts
Principal, Sassato LLC

Connie Marianacci  Director, E-Commerce Strategy & Performance AccorHotels

Connie Marianacci
Director, E-Commerce Strategy & Performance AccorHotels

 
Justyn Hornor  Senior Digital Product Manager Las Vegas Sands

Justyn Hornor
Senior Digital Product Manager
Las Vegas Sands

Katherine Solomon  Corporate Director of Revenue Management Arlo Hotels

Katherine Solomon
Corporate Director of Revenue Management
Arlo Hotels

Inderpreet Banga   VP Channel & Distribution Strategy Wyndham Hotels & Resorts

Inderpreet Banga
VP Channel & Distribution Strategy Wyndham Hotels & Resorts

Melody Weinberg  Digital Marketing & E-Commerce Director Hard Rock International

Melody Weinberg
Digital Marketing & E-Commerce Director
Hard Rock International

 
Dean Schmit  Senior Manager, Metasearch Account Management & Optimization Wyndham Worldwide

Dean Schmit
Senior Manager, Metasearch Account Management & Optimization
Wyndham Worldwide

Leslie Lew  VP of Revenue Provenance Hotels

Leslie Lew
VP of Revenue
Provenance Hotels

Colette Labis  Director of Partnerships & Distribution Westgate Resorts

Colette Labis
Director of Partnerships & Distribution
Westgate Resorts

Scott Weiler  VP Marketing & Communications Sonesta Hotels

Scott Weiler
VP Marketing & Communications
Sonesta Hotels

 
Marc Liu  Managing Partner Gourmet Marketing

Marc Liu
Managing Partner
Gourmet Marketing

Matt Meyers  EVP & Director Star Island Resort

Matt Meyers
EVP & Director
Star Island Resort

Denise Randazzo  VP Sales & Marketing Journal Hotels

Denise Randazzo
VP Sales & Marketing
Journal Hotels

Sascha Haussmann  CEO BusyRooms

Sascha Haussmann
CEO
BusyRooms

 
Ryan MacDonald  VP Revenue Management & Ecommerce Palm Holdings

Ryan MacDonald
VP Revenue Management & Ecommerce
Palm Holdings

Amrita Gurney  VP Marketing CrowdRiff

Amrita Gurney
VP Marketing
CrowdRiff

Brian Covington  VP Revenue Optimization Salamander Hotels & Resorts

Brian Covington
VP Revenue Optimization
Salamander Hotels & Resorts

Catlyn Origitano  Senior Strategy & Growth Manager Sojern

Catlyn Origitano
Senior Strategy & Growth Manager
Sojern

 
Griffin Miller  Director of Hospitality Sales Podium

Griffin Miller
Director of Hospitality Sales
Podium

Scott Stirling  Product Manager - Acquisitions Triptease

Scott Stirling
Product Manager - Acquisitions
Triptease

Derek Brewster  Director of Revenue Management Lotte New York Palace

Derek Brewster
Director of Revenue Management
Lotte New York Palace

Michael Stark  Enterprise Sales Consultant NAVIS

Michael Stark
Enterprise Sales Consultant
NAVIS

 
James Gancos  CEO & Founder The Guestbook

James Gancos
CEO & Founder
The Guestbook

Michelle Luces  Director of Revenue Management Elegant Hotels Group

Michelle Luces
Director of Revenue Management
Elegant Hotels Group

Joseph Bustos  Regional Director of Revenue Strategy  RevRoc

Joseph Bustos Regional Director of Revenue Strategy
RevRoc

JD Cain  VP of Sales Revinate

JD Cain
VP of Sales
Revinate

 
Priya Chandnani  VP Revenue Management Benchmark

Priya Chandnani
VP Revenue Management
Benchmark

Charlie Osmond  Chief Tease Triptease

Charlie Osmond
Chief Tease
Triptease

Stuart Butler  Chief Operating Officer Fuel Travel

Stuart Butler
Chief Operating Officer
Fuel Travel

The content was amazing. I am normally quite satisfied if at the end of the day I have learned one or two items of value. At the Direct Booking Summit, I found myself taking note of multiple items of value in every session.
— Director, First Group
 

Venue

 
Loews-Miami.png

Loews Miami Beach Hotel
1601 Collins Ave
Miami Beach
FL 33139, USA

 

Accommodation

 

Loews Miami Beach Hotel
Run of House Rooms - $329 
Partial Ocean View Rooms - $349

Hyatt Centric South Beach
King Bed City View - $185

 

Rooftop
Party

Champagne Reception

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Date: 23rd October
Venue: Loews Miami Beach Hotel
Time: 3:30pm - 4:30pm

Come together for a final opportunity to get to know your fellow hotelier and celebrate the end of the Direct Booking Summit in style with a glass of fizz!

Date: 22nd October
Venue: The Betsy Hotel (5 minute walk from Loews)
Time: 6pm - 11pm

After a packed first day, unwind over dinner, drinks, music and dancing at a stunning rooftop venue overlooking Miami’s beautiful beach.

The party at night makes for an amazing networking event where you don’t only get to connect with colleagues, but you’ll also make dear friends. It’s great to discuss strategies and direct booking tips over a beer!
— Revenue Manager, Pillows Hotels
 

Book a Coach


Triptease’s Direct Booking Coaches will be available for 45 minute one-to-one sessions where you can receive advice on:

Benchmarking: Expose areas of over/underperformance and come away with a clearer picture of the direct booking trends in your local market

Conversion rate optimization: Actionable insights for ways to improve your conversion rate

Website design: What problems are you currently facing with your website? Our design expert will walk you through steps to combat these and optimise your onsite booking journey.

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The one-on-one coaching session with Chris at Triptease was excellent as he helped us identify areas to focus on to improve UX and boost conversions while developing our new website.
— Chief Commercial Officer, CenterHotels
 
 

Partners

 

Media Partners