About the Summit

 

The Direct Booking Summit unites hundreds of hoteliers, from savvy independents to international chains to strategise, network and drive the Direct Booking Movement forward.

A packed agenda of keynotes, debates and workshops ensures delegates leave with plenty of fresh ideas on everything from rogue wholesalers to the growth of Google to the changing landscape of OTAs.

That also involves helping our guests let their hair down and enjoy some time away from their busy day jobs, so we make room in each summit’s schedule for an epic party. Hoteliers seem to be pretty proficient when it comes to that!

The Summit really feels like a family of like minded people!
— Revenue & Distribution Manager, International Hotel Management Group
 

Agenda at a glance

 
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Are you on the verge of a parity nightmare?
Maintaining rate parity with OTAs is crucial to conversion. So why are hotels still finding it so hard?In this session we’re looking at the ways OTAs are adapting in response to external pressures such as rock-bottom wholesale rates and the growth of competitive brands like Airbnb, and why that puts your parity under threat. Discover:
• Why Booking.basic is just a symptom of a wider problem
• How OTAs are adapting to the proliferation of wholesale rates by undercutting hotels.
• Why unmanaged downstream distribution is at the root of the problem

 
 


How to keep up with Google’s rate of change

Google Travel is innovating like never before. Uncertain whether you’re making the most of the options available? Learn more about managing and maximising your brand across every Google touchpoint. You’ll find out:
• How to maximize your business listing
• Where and when guests are interacting with your brand
• When to let OTAs do the work for you, and when you should take control

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How to maximize your return on every channel - including OTAs

Unsure whether you’re getting the most for your money? Find out how and why you should be tracking revenue on a channel-by channel basis and adjusting your spend based on the guests you want to attract. Single out your highest-value channels and find out how to use OTAs to your advantage - but only when you need them. By the end of this talk you’ll know how to:
● Analyze guest behavior on every acquisition channel
● Calculate and optimize your Revenue Per Guest
● Build a distribution strategy that works in your favor.

 
 

Speakers

 
Katherine Solomon Corporate Director of Revenue Management Arlo Hotels

Katherine Solomon
Corporate Director of Revenue Management
Arlo Hotels

Derek Brewster Director of Revenue Management Lotte New York Palace

Derek Brewster
Director of Revenue Management
Lotte New York Palace

Michelle Luces Director of Revenue Management Elegant Hotels Group

Michelle Luces
Director of Revenue Management
Elegant Hotels Group

Justyn Hornor Senior Digital Product Manager Fortune 200 company

Justyn Hornor
Senior Digital Product Manager
Fortune 200 company

 
Griffin Miller Director of Hospitality Sales Podium

Griffin Miller
Director of Hospitality Sales
Podium

Catlyn Origitano Senior Strategy & Growth Manager Sojern

Catlyn Origitano
Senior Strategy & Growth Manager
Sojern

JD Cain VP Sales Revinate

JD Cain
VP Sales
Revinate

 
James Gancos CEO & Founder The Guestbook

James Gancos
CEO & Founder
The Guestbook

Denise Randazzo VP Sales & Marketing Journal Hotels

Denise Randazzo
VP Sales & Marketing
Journal Hotels

Scott Stirling Product Manager - Acquisitions Triptease

Scott Stirling
Product Manager - Acquisitions
Triptease

 

Venue

 
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Loews Miami Beach Hotel
1601 Collins Ave, Miami Beach, FL 33139, USA

Acommodation
$329 Run of House Rooms
$349 Partial Ocean View Rooms

These are limited and usually sell out quickly, so please make your reservation early to secure your room.

 
 

Book a Coach

 

Triptease’s Direct Booking Coaches will be available for 45 minute one-to-one sessions where you can receive advice on:

Benchmarking: Expose areas of over/underperformance and come away with a clearer picture of the direct booking trends in your local market

Conversion rate optimisation: Actionable insights for ways to improve your conversion rate

Website design: What problems are you currently facing with your website? Our design expert will walk you through steps to combat these and optimise your onsite booking journey.

Limited number of sessions available which get filled up quickly, so make sure you book at earliest opportunity.

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Partners

 
 

Media Partners