The Direct Booking Summit is made possible by the support of our carefully-chosen partners, each of whom can provide our delegates with valuable direct booking solutions. If you’re interested in joining us as part of the Direct Booking Movement and sponsoring an event in the 2018/19 series, download our partnership pack or get in touch today.
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NAVIS is the number 1 reservation sales and marketing platform to empower your team’s performance and increase your revenue. Our Revenue Performance Platform™ transforms hospitality teams into revenue makers, enabling them to drive, capture and convert more profitable direct bookings. We deliver actionable guest insights so your teams can seamlessly sell and market together. The result is always a dramatic increase in direct sales and profit. We guarantee it. Because we believe technology should make you money, not cost you money. NAVIS, founded in 1987 is a privately held company with headquarters in Bend, Oregon and satellite offices across the country.
ReviewPro is the leading provider of Guest Intelligence solutions to over 35,000 hotels worldwide. ReviewPro’s Global Review Index™ (GRI), the industry-standard online reputation score, is based on review data collected from 175+ OTAs and review sites in 45+ languages. By leveraging ReviewPro’s Guest Intelligence effectively, hoteliers can deliver better guest experiences and boost satisfaction, online rankings and revenue. The company’s suite of cloud-based solutions, including Online Reputation Management, Guest Satisfaction Surveys, Auto Case Management, and now Messaging Hub, enable clients to prioritize operational/service improvements and automate internal processes to ensure guest feedback is acted on quickly and efficiently.
Brewer Digital Marketing provides a robust Content Management System and Hotel Web Marketing Web Platform. The system is focused on increasing a hotel’s visibility in Mobile Search, Social, eMail, and Voice Search by leveraging Structured Markup. In addition,our patent-pending Schema Adapter software can adapt an existing hospitality website with a single line of code, generating Structured Markup and powering Rich Results for major brands and independent hotels alike. Structured Markup is now a key component of Google’s algorithm, and it is crucial for surfacing your hotel’s information in Mobile and Voice Search.
As the leading cloud platform for hotels, SiteMinder empowers hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world. SiteMinder’s products include The Channel Manager, the industry’s leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world’s major GDSs. With more than 30,000 hotel customers and 550 of the industry’s top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.
The Guestbook is a simple yet effective hotel loyalty rewards program built exclusively for independent & boutique brand hotels. Guests who join the program (enrollment is free) and BOOK DIRECT are rewarded with 5% cash back via PayPal, gift cards, charitable donation, or 10% to use towards future stays at over 600 fantastic hotels.
The Guestbook’s founders are hoteliers who understand the complicated relationship between hotels and OTAs and are committed to tipping the power dynamic back in the hotels’ favor. With that in mind, The Guestbook recently launched a sister service, Gopher, that works for any hotel. Gopher is a Chrome extension that pops up on major OTAs with a link to the respective hotel’s own booking engine with a “guaranteed better deal” through a combination of rate and cash rewards.
WayBlazer is a B2B AI recommendation engine that enables brands to deliver contextually relevant, personalized product recommendations as well as dialogue-driven search experiences in emerging channels to increase online engagement and conversion. The omni-channel engine (voice, messaging, and interactive advertising) is powered by WayBlazer’s proprietary travel graph, which uses artificial intelligence to learn about tens of millions of travel products and thousands of global destinations. The result is a recommendation engine that understands travel like an expert would; factoring context and search intent.
Koddi is a cloud/software-as-a-service (SaaS) provider of marketing technology for advertisers in the travel industry. Our partners leverage the Koddi platform and its fully automated and customizable reporting features to manage marketing investment for hundreds of thousands of hotel properties globally. More than 215,000 hotels have gone live with Koddi, powering more than $10 billion in revenue, while averaging a 35% return on investment increase and a 41% increase in bookings. Based in Fort Worth, Texas, Koddi has offices in New York, Ann Arbor and Düsseldorf.
RateGain is a leader in hospitality and travel technology solutions for revenue management, rate intelligence, electronic distribution and brand engagement helping customers around the world to streamline their operations and sales. The company provides Cloud based solutions to Hotels, Airlines, Online Travel Agencies, Car Rental Companies, Cruise Liners and Tour/Wholesale Operators. RateGain was incorporated in year 2004. The company has shown a very fast growth over a decade and has been recognized as the fastest growing SaaS Company in India.
Drive direct bookings and guest engagement with Revinate’s all-in-one data solution, built for hotels by hoteliers. With industry-leading technology and intuitive design, Revinate Marketing and Revinate Guest Feedback are transforming and automating the hotel-guest relationship.
Vizergy serves the world’s hospitality industry with stunning website design, competitive digital marketing solutions, advanced reservation solutions and fiercely competitive tools to maximize revenue. Our formula for success includes cutting-edge technologies, innovative digital marketing programs and the best professionals in the industry. At Vizergy, hospitality marketing is not only our mission, it’s our sole focus. For 20 years, Vizergy has relentlessly developed and deployed the best technologies and talent to serve thousands of hospitality clients with excellence. We deliver best-in-class solutions and the most meaningful results for our clients” bottom lines. From complete responsive website design and development, to proven award–winning digital marketing programs, strategies, and media campaigns, Vizergy deploys turnkey online marketing solutions to empower clients to win in today’s complex and competitive hospitality industry.
Since it was founded in 1984 in Stowe, Vermont, Springer-Miller Systems has been an innovator of technology systems for the world’s most exclusive hotels, resorts and spas. The SMS|Host® Property Management System offers a complete set of fully-integrated modules enabling complex resorts to provide highly personalized guest service from front office to food & beverage to spa to the golf course and more.
SMS|Host provides core PMS tools as well as Point-of-Sale, Owner Management, Online Booking and other key resort functionality. In addition, SMS|Host interfaces with leading industry systems to ensure a seamless operating environment. SMS|Host users are backed by Springer-Miller’s 24/7/365 live customer support team. Springer-Miller’s SpaSoft® provides a dynamic spa and activities management solution used in more than 65% of the world’s Forbes Five Star Spas.
GuestScores increases hotels’ control over guest reviews and provides upsell opportunities. It enables development of a digital communication channel with intelligent real-time interaction, contingent responses and automation. The GuestScores platform focuses on a rich suite of in house engagement functionalities. It can operate as a standalone system or be integrated with any third party Wi-Fi and PMS solution. Reaching more than 80% of your guests and at a cost measured in cents per guest per day, in-house digital engagement is a game changer within the reach of every hotel.
With cloud-based applications that address hospitality’s increasing complexity in distribution and technology, Duetto provides powerful Revenue Strategy solutions to optimize profit and guest loyalty. Its GameChanger and ScoreBoard apps deliver key insights into pricing and consumer demand for hotels and casinos. Duetto’s applications leverage forward-looking and consumer-centric data sets, such as web shopping regrets and denials. This helps hoteliers better understand a property’s unconstrained demand and tailor a pricing strategy for optimal revenue and profit. The company’s Open Pricing philosophy enables users to yield every booking date, room type, customer segment or booking channel independently according to demand for each, without ever having to close off any of those categories. The holistic Revenue Strategy championed by Duetto produces not only greater revenue and profit, but also a lift in market share relative to users’ competitive set.
Hoteliers.com was founded in 2005 with a clear ambition: to help hotels generate more direct bookings. The services consist of e-commerce products, distribution tools and marketing services, offering the advantage of one point of contact for all of your online business. The e-commerce product range includes website construction and booking engine software. The distribution tools consist of a channel manager and a GDS connection, and marketing and social media services to help hotels attract visitors to their website and generate direct bookings. Hoteliers.com also has an exclusive partnership with Google in order to get the best results out of Hotel Ads and AdWords. The personal service of Hoteliers.com is rated excellent by hoteliers throughout Europe.
Avvio is a leading technology company, partnering with hotels and other accommodation providers. Founded in 2002, Avvio has grown year-on-year by developing cutting-edge technologies that enable hotels to drive outstanding growth in direct bookings, while reducing their dependence on online travel agency channels. In October 2017 Avvio launched Allora, and became the first company in the world to provide the hospitality industry with a booking engine driven by artificial intelligence. Avvio partner with over 450 accommodation providers worldwide including the UK, Ireland, Europe and North America. Partners include Classic British Hotels, Pure Salt Luxury Hotels and Cheval Residences. If you’re looking to grow your direct bookings, upgrade your website or extend your reach, speak to Avvio about their in-house design and digital marketing agencies, providing best-in-class website design and digital advertising services.
HQ plus is the pioneer of Europe’s Revenue Intelligence revolution. Since its foundation in 2012, the company has successfully brought forward cutting-edge revenue technologies. It is now Europe’s market leader, serving about 2,000 customers with its innovative software, HQ revenue, and is enjoying a steady growth in foreign markets too. HQ revenue is a futuristic software in the revenue intelligence landscape that provides accurate real-time data to hoteliers and revenue managers. The product is an effective decision-aiding tool and empowers hoteliers with a complete overview of the most important distribution channels. This allows for quick and efficient analyses and timely reactions to shifts in demand and occupancy, putting HQ revenue customers ahead of their game.
Thanks to its actionable insights HQ revenue makes for a unique ace in the hole for its customers, who enjoy a significant, positive impact on their sales and earnings. Integration is also a major focus in the software. HQ plus has already devised an option for its customers to incorporate their PMS data for a more in-depth overview of their performance in the market. In addition, all information is always clearly combined into very user-friendly interfaces.
Specializing in traveler path-to-purchase data for over a decade, Sojern is travel’s direct demand engine for thousands of brands — from global enterprises to boutique operators — across the hotel, airline, cruise, transportation, tourism industries, and more. Analyzing the world’s travel intent signals with its proprietary data science methods, the company delivered $13B in bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.
Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Berlin, Dubai, Dublin, Hong Kong, Istanbul, London, Mexico City, New York, Omaha, Paris, Singapore, and Sydney.
Oaky is the automated and personalised up-selling platform for hotels, hostels and serviced apartments to maximise profits and enhance the guest experience. Oaky‘s data-driven up-selling technology ensure that guests receive personalised offers at the time when they are ready to buy. Thanks to the commission-free business model, Oaky‘s customers have an unlimited ROI potential, and the freedom to innovate the guest experience by offering guest services with low margins alongside room upgrades with high margins.
Oaky is a trusted partner by forward-thinking hotels, hostels and serviced apartments across the globe, including Radisson, Van der Valk, Martin’s Hotels, Apex Hotels, Stayokay Hostels and Ambiente Apartments.